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Hug Your Haters

How to Embrace Complaints and Keep Your Customers

Language EnglishEnglish
Book Hardback
Book Hug Your Haters Jay Baer
Libristo code: 11041923
Publishers Penguin Books, March 2016
Haters are not your problem. . . . Ignoring them is. Eighty percent of companies say they deliver ou...
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Haters are not your problem. . . . Ignoring them is. Eighty percent of companies say they deliver out-standing customer service, but only 8 percent of their customers agree. This book will help you close that gap by reconfiguring your custom

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About the book

Full name Hug Your Haters
Author Jay Baer
Language English
Binding Book - Hardback
Date of issue 2016
Number of pages 240
EAN 9781101980675
ISBN 1101980672
Libristo code 11041923
Publishers Penguin Books
Weight 424
Dimensions 237 x 163 x 27

Categories

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
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