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Raving Fans

Name: Raving Fans
Brand: Random House
SKU: 11015711
Price: 15.12 EUR
Availability: InStock
Author: Kenneth Blanchard
ISBN: 9780739309537

A Revolutionary Approach to Customer Service

Jezik

Engleski

Audio Audio CD

Libristo kod: 11015711

Nakladnici Random House, siječanj 2004

Written in the parable style of "The One Minute Manager" by its co-author, "Raving Fans" uses a bril... Cijeli opis

Libristo kod: 11015711

37 b

15.12 €

50 % šanse Pretražit ćemo cijeli svijet Kada ću dobiti knjigu?

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Written in the parable style of "The One Minute Manager" by its co-author, "Raving Fans" uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make stunning customer service a constant feature--not just another program of the month. Abridged. 2 CDs.