AI Governance - Primer & Practices

AI Governance - Primer & Practices

An employee rushes to complete a task under deadline using a new online AI tool on her own credit card, because the normal procurement process takes three weeks, far longer than the deadline allows. A customer service chatbot answers customer questions about a refund policy that changed months ago, but its answers do not match the new terms. Both are what shadow AI looks like, and this book helps you prevent it.

AI Governance - Primer & Practices is written for managers, directors, executives, and technology leaders who need a practical command of AI Governance. As a beginner's guide, it gives you the vocabulary, the frameworks, and the practical templates to lead the conversation for AI Governance.

Inside, you will find out how to:

• Establish an AI Governance function: make the case, get authority, assemble the committee, and draft a charter for executive or Board approval.
• Design the everyday infrastructure an AI Governance program runs on: a searchable AI tool registry, a risk-tiering process for new AI use cases, vendor oversight, and data governance.
• Sustain the program: provide training that changes behavior, strategize for incident response planning, and develop a maturity roadmap to track progress.

When you finish this book, you will be able to spot your organization's AI risk, lobby for AI Governance, ask your vendors the right questions, and know what to build next.