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Anytime, Anywhere

Jezik EngleskiEngleski
Knjiga Meki uvez
Knjiga Anytime, Anywhere Robert Spector
Libristo kod: 04668203
Nakladnici Perseus Books, studeni 2002
In Anytime, Anywhere, Robert Spector showcases the pioneering efforts of a dozen companies who are n... Cijeli opis
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In Anytime, Anywhere, Robert Spector showcases the pioneering efforts of a dozen companies who are now increasing market share by combining the best of both physical and virtual worlds. From Wells Fargo to Powell's Books to the San Francisco Giants, companies in every industry are discovering that "seamless service"-integrating all elements of the customer experience with consistent messages and execution-offers a competitive edge that technology alone can never achieve.Packed with practical advice and colorful, in-depth stories from the front lines, Anytime, Anywhere shows any business how to meet, and exceed, the expectations of customers through all points of contact.

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Informacije o knjizi

Puni naziv Anytime, Anywhere
Autor Robert Spector
Jezik Engleski
Uvez Knjiga - Meki uvez
Datum izdanja 2002
Broj stranica 304
EAN 9780738208039
ISBN 0738208035
Libristo kod 04668203
Nakladnici Perseus Books
Težina 420
Dimenzije 141 x 215 x 19

Kategorija

Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management of specific areas > Sales & marketing management
Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
Economics, Finance, Business & Management > Business & Management > E-commerce: business aspects
Economics, Finance, Business & Management > Business & Management > Entrepreneurship
Computing & Information Technology > Digital lifestyle > Internet guides & online services
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