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Computer Aided Service Engineering

Informationssysteme in der Dienstleistungsentwicklung

Jezik NjemačkiNjemački
Knjiga Meki uvez
Knjiga Computer Aided Service Engineering August-Wilhelm Scheer
Libristo kod: 06913237
Nakladnici Springer-Verlag Berlin and Heidelberg GmbH & Co. KG, rujan 2012
Das Konzept des Service Engineering, das Vorgehensweisen und Methoden für die schnelle und effizient... Cijeli opis
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Das Konzept des Service Engineering, das Vorgehensweisen und Methoden für die schnelle und effiziente Realisierung von Dienstleistungen bietet, findet zunehmend Verbreitung in der Praxis. Um die Verfahren möglichst gewinnbringend einsetzen zu können, gilt es, den Dienstleistungsprozess auch durch geeignete Informationssysteme zu unterstützen. Dieses Buch gibt einen fundierten Einblick in aktuelle softwaretechnische Konzepte und präsentiert praktische Erfahrungen aus deren Anwendung bei Entwicklungsprojekten. Es richtet sich gleichermaßen an Praktiker in Dienstleistungsunternehmen und öffentlichen Verwaltungen sowie an Mitarbeiter produzierender Unternehmen, die ihr Dienstleistungsangebot systematisieren und ausbauen wollen.

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Informacije o knjizi

Puni naziv Computer Aided Service Engineering
Autor August-Wilhelm Scheer, Dieter Spath
Jezik Njemački
Uvez Knjiga - Meki uvez
Datum izdanja 2012
Broj stranica 320
EAN 9783642620539
ISBN 3642620531
Libristo kod 06913237
Nakladnici Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Težina 467
Dimenzije 156 x 234 x 18

Kategorija

Economics, Finance, Business & Management > Business & Management > Management & management techniques > Knowledge management
Computing & Information Technology > Digital lifestyle > Internet guides & online services > Internet searching
Economics, Finance, Business & Management > Business & Management > Business mathematics & systems
Computing & Information Technology > Business applications > Enterprise software
Computing & Information Technology > Databases > Information retrieval
Computing & Information Technology > Information technology: general issues
Computing & Information Technology > Computer networking & communications
Computing & Information Technology > Computer science
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