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Delivering Fantastic Customer Experience

How to Turn Customer Satisfaction Into Customer Relationships

Jezik EngleskiEngleski
Knjiga Tvrdi uvez
Nakladnici Taylor & Francis Ltd, studeni 2019
If you don't offer great customer experience, your main competitors will take away 50% of your busin... Cijeli opis
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If you don't offer great customer experience, your main competitors will take away 50% of your business. Period. Gone are the days in which businesses could simply offer an "OK" experience and get away with it. In today's hypercompetitive environ

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Informacije o knjizi

Puni naziv Delivering Fantastic Customer Experience
Autor Daniel Lafreniere
Jezik Engleski
Uvez Knjiga - Tvrdi uvez
Datum izdanja 2019
Broj stranica 94
EAN 9780367347987
ISBN 0367347989
Libristo kod 24144385
Nakladnici Taylor & Francis Ltd
Težina 236
Dimenzije 139 x 210 x 13

Kategorija

Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management of specific areas > Production & quality control management
Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management: leadership & motivation
Economics, Finance, Business & Management > Business & Management > Business strategy
Economics, Finance, Business & Management > Industry & industrial studies > Retail & wholesale industries
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