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Implementing Lean ISO 9001 in Public Administration

Name: Implementing Lean ISO 9001 in Public Administration
Brand: Lulu.com
SKU: 38392906
Price: 44.5 EUR
Availability: InStock
Author: Petter Ogland
ISBN: 9781365362347

Petter Ogland

Jezik

Engleski

Knjiga Tvrdi uvez

Libristo kod: 38392906

Nakladnici Lulu.com, rujan 2021

This book is based on a four-year study in a public sector organisation that starts by observing the... Cijeli opis

Libristo kod: 38392906

108 b

44.50 €

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This book is based on a four-year study in a public sector organisation that starts by observing the nature of a "fake quality" culture, and then investigates the organisational methods of misrepresenting Lean ISO 9001 as a possibility for bootstrapping proper Lean ISO 9001. Contrary to common beliefs about how an anti-quality culture can never function as a basis for real Lean and real ISO 9001, the assumption in this book is that even the most dysfunctional organisation must be doing something right, so the quest is to identify seeds of opportunity and use this as a basis for cultivation.