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All human relationships are complicated, but those at work, where we spend the majority of our time, are often especially so. Yet anger, fear, anxiety, empathy, and joy are expected to be kept in check if one wants to succeed. In It's Always Personal, Anne Kreamer takes an intelligent, holistic approach to the full spectrum of emotion--stepping back to consider what triggers our feelings on a psychological, sociological, and biological level; examining the different ways that men and women handle their emotions; encouraging self-reflection in the midst of conflict; and providing a blueprint for how each of us can better navigate our own and others' emotions while at work.
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