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ITIL Version 3 at a Glance

Name: ITIL Version 3 at a Glance
Brand: Springer, Berlin
SKU: 01383002
Price: 100.66 EUR
Availability: InStock
Author: John O. Long
ISBN: 9780387773926

John O. Long

Jezik

Engleski

Knjiga Meki uvez

Libristo kod: 01383002

Nakladnici Springer, Berlin, studeni 2007

ITIL® Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL® ver... Cijeli opis

Libristo kod: 01383002

244 b

100.66 €

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ITIL® Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL® version 3. ITIL® is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services.§The desk reference s unique graphical approach takes otherwise complex textual descriptions and makes the information accessible in a series of consistent, simple diagrams. ITIL® Version 3 At a Glance will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® Version 3 implementation.