Knowledge Management

The book first aims to contribute to the current literature on knowledge sharing through understanding how open workspace layouts (from a social and spatial proximity perspective) promote faster decision making, operational efficiency and innovativeness, and how the alignment of employee and firm expectations shape this process. Knowledge management has strategic importance for any manufacturing enterprise. Systematically gathered, analyzed, and interpreted professional experiences can prevent technical problems, unnecessary costs, and unnecessary engineering changes. As such, the model for recording of knowledge and its integration into the engineering change and adaptive design process is the main contribution of the second chapter. The landscape of pricing innovations is created by compiling and sorting the varieties of novel pricing practices. This piecemeal approach to capturing the entire scope of pricing innovations is not capable of supporting attempts to discover interdependencies between several innovations, let alone to design future innovations. To overcome these deficiencies, a knowledge-based approach is proposed in the closing chapter, which covers building blocks of relevant know-what, know-why, and know-how.