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Managing Challenging Clients

Building Effective Relationships with Difficult Customers

Jezik EngleskiEngleski
Knjiga Meki uvez
Knjiga Managing Challenging Clients A. Oade
Libristo kod: 02966233
Nakladnici Springer Palgrave Macmillan, siječanj 2014
Do you need to deliver an effective service to challenging and unreasonable internal or external cli... Cijeli opis
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Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.

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Informacije o knjizi

Puni naziv Managing Challenging Clients
Autor A. Oade
Jezik Engleski
Uvez Knjiga - Meki uvez
Datum izdanja 2014
Broj stranica 192
EAN 9781349315581
ISBN 1349315583
Libristo kod 02966233
Nakladnici Springer Palgrave Macmillan
Težina 349
Dimenzije 181 x 11 x 11

Kategorija

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Market research
Economics, Finance, Business & Management > Business & Management > Sales & marketing > Public relations
Economics, Finance, Business & Management > Business & Management > Office & workplace > Office management
Economics, Finance, Business & Management > Business & Management > Business strategy
Economics, Finance, Business & Management > Business & Management > Management & management techniques
Economics, Finance, Business & Management > Business & Management > Organizational theory & behaviour
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