Kontakt
Kako kupovati
Dostava
Savjetnik za kupnju
Managing Public Services
Engleski
129 b
Do 30 dana za povrat
Kupci su kupili i
/
Tvrdi uvez
35.28
€
/
Adobe ePub DRM
14.47
€
/
Meki uvez
17.08
€
/
Meki uvez
9.24
€
/
Meki uvez
56.29
€
This title was first published in 2000: The management of public services is becoming an increasingly difficult task. Demands are increasing while funds appear to be decreasing, but quality of service must remain high. New services are required, demands have to be faced, activities don''t always go according to plan and problems emerge in unexpected places and at unusual times; and public managers are expected to deal with these deviations from their regular work patterns. While some activities are concrete in nature and can be seen, such as medical care and education, others are obscured from public view. With governments emphasizing areas that produce visible and quantifiable results, they often neglect the intangible services that must also be provided to the public. Poor performance in these areas can contribute to major crisi in public organizations. This volume examines four case studies in the context of the changing political and social environment of the new Hong Kong Special Administrative Region of the People''s Republic of China. The use of these cases from the public sector in Hong Kong will hopefully help readers to understand the difficulties faced by modern governments in providing basic services to the public.
Informacije o knjizi
Engleski
Kategorija
Poklonite ovu knjigu još danas
To je jednostavno
1 Dodajte knjigu u košaricu i odaberite isporuku kao poklon 2 Zauzvrat ćemo vam poslati kupon 3 Knjiga dolazi na adresu poklonoprimcaMoglo bi vas zanimati i
/
Meki uvez
36.18
€
/
Meki uvez
12.26
€
/
Meki uvez
17.68
€
/
Meki uvez
19.19
€
/
Meki uvez
44.63
€
/
Meki uvez
21.10
€
Dobar dan! Ja sam Libroamiko, vaš književni savjetnik.
Kako vam mogu pomoći?