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Maximizing Call Center Performance

Name: Maximizing Call Center Performance
Brand: McGraw-Hill Education - Europe
SKU: 06705171
Price: 43.14 EUR
Availability: InStock
Author: Madeline Bodin
ISBN: 9781578200269

136 Innovative Ideas for Increasing Productivity and Customer Satisfaction

Madeline Bodin

Jezik

Engleski

Knjiga Meki uvez

Libristo kod: 06705171

Nakladnici McGraw-Hill Education - Europe, siječanj 1999

This text gives examples of how companies can leverage call centre technology to serve their unique... Cijeli opis

Libristo kod: 06705171

104 b

43.14 €

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This text gives examples of how companies can leverage call centre technology to serve their unique needs, and how at the same time they can create a positive experience for customers. Solutions from leading call centres are provided for the problems behind basic call centre functions.