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Practical Guide to CRM

Building More Profitable Customer Relationships

Jezik EngleskiEngleski
Knjiga Meki uvez
Knjiga Practical Guide to CRM Janice Reynolds
Libristo kod: 06714823
Nakladnici Taylor & Francis Ltd, veljača 2002
In the global economy, the customer has more and better choices than ever before, bringing on one of... Cijeli opis
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In the global economy, the customer has more and better choices than ever before, bringing on one of the biggest challenges the business community faces today - customer loyalty and retention. This book explores how to use CRM to integrate various channels and media of customer contact from the Internet through field sales into one system.

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Informacije o knjizi

Puni naziv Practical Guide to CRM
Autor Janice Reynolds
Jezik Engleski
Uvez Knjiga - Meki uvez
Datum izdanja 2002
Broj stranica 304
EAN 9781578201020
ISBN 9781578201020
Libristo kod 06714823
Nakladnici Taylor & Francis Ltd
Težina 494
Dimenzije 154 x 227 x 19

Kategorija

Computing & Information Technology > Computer networking & communications
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