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Process Improvement and Quality Management in the Retail Industry

Jezik EngleskiEngleski
Knjiga Meki uvez
Knjiga Process Improvement and Quality Management in the Retail Industry Stephen George
Libristo kod: 04893409
Nakladnici John Wiley & Sons Inc, kolovoz 2005
The authors of "Process Improvement and Quality Management in the Retail Industry" discuss quality m... Cijeli opis
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The authors of "Process Improvement and Quality Management in the Retail Industry" discuss quality management through the examination of several companies that won the esteemed Malcolm Baldrige National Quality Award. Authors George, Thomas, and Weimerskirch believe that Baldrige criteria define a management model because they provide one of the most comprehensive guides to understanding, assessing, controlling, and improving an organization for quality management. The authors also discuss many of the business-related problems of modern times, such as financial scandals, controversial social activism morale, and the impact of outsourcing to other countries. Overall, the book stresses the importance of good quality management to a company's success.

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Informacije o knjizi

Puni naziv Process Improvement and Quality Management in the Retail Industry
Autor Stephen George, Chris Thomas, Arnold Weimerskirch
Jezik Engleski
Uvez Knjiga - Meki uvez
Datum izdanja 2005
Broj stranica 256
EAN 9780471723233
ISBN 0471723231
Libristo kod 04893409
Nakladnici John Wiley & Sons Inc
Težina 502
Dimenzije 192 x 234 x 14

Kategorija

Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management of specific areas > Production & quality control management
Economics, Finance, Business & Management > Business & Management > Management & management techniques > Quality Assurance (QA) & Total Quality Management (TQM)
Economics, Finance, Business & Management > Industry & industrial studies > Retail & wholesale industries
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