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Summary: Amaze Every Customer Every Time

Jezik EngleskiEngleski
Knjiga Meki uvez
Knjiga Summary: Amaze Every Customer Every Time
Libristo kod: 39507803
Nakladnici Business Book Summaries, rujan 2016
The must-read summary of Shep Hyken's book: "Amaze Every Customer Every Time: 52 Tools for Deliverin... Cijeli opis
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The must-read summary of Shep Hyken's book: "Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet".This complete summary of the ideas from Shep Hyken's book "Amaze Every Customer Every Time" shows how you have a competitive edge when you amaze your customers every time they deal with you, regardless of the state of the economy or the dynamics of the marketplace in which you operate. In his book, the author explains that there are five elements that are necessary for creating customer experiences that amaze: great leaders, culture, tools, service and community. This summary details each of these elements and provides advice on exactly how to improve them.Added-value of this summary:• Save time• Understand key concepts• Expand your knowledgeTo learn more, read "Amaze Every Customer Every Time" and discover the key to leaving customers amazed after every interaction.

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Informacije o knjizi

Puni naziv Summary: Amaze Every Customer Every Time
Jezik Engleski
Uvez Knjiga - Meki uvez
Datum izdanja 2016
Broj stranica 44
EAN 9782511044957
ISBN 2511044951
Libristo kod 39507803
Nakladnici Business Book Summaries
Težina 55
Dimenzije 120 x 180 x 4

Kategorija

Economics, Finance, Business & Management > Business & Management > Business communication & presentation
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