Proizvod vam ne odgovara? Nema veze! Proizvode možete vratiti do 30 dana
S poklon bonom ne možete pogriješiti. Za poklon bon primatelj može odabrati bilo što iz naše ponude.
Do 30 dana za povrat
Total Quality Management (TQM) is being called the most significant shift in American management thought and practice since the Industrial Revolution. As many managers are learning, TQM presents radical new challenges to traditional management. It demands a dramatic rethinking about how decisions are made, how work is evaluated, and how communication is conducted in the workplace. Which skills and abilities must managers develop to ensure the success of TQM and refocus the organizations's resources and energies on serving the needs of its customers?
Dobar dan! Ja sam Libroamiko, vaš književni savjetnik.
Kako vam mogu pomoći?