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What happens when groups say sorry?
The effects of intergroup apologies for their recipients
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Intergroup apologies have been provided as reparation§for all manner of offences from genocidal massacres§to prejudicial government policies. Yet, for each§circumstance in which apologies are offered, there§are others in which apologies are not given though§victim groups demand them. The frequency of§intergroup apologies and requests suggests that these§are important and not without cost. Yet, little is§known of the actual effectiveness of intergroup§apologies for victim groups. This research represents§an attempt to answer this question.§Surveys assessing awareness of Japan''s apologies for§World War II were conducted in Australia, the§Philippines and Malaysia. A series of laboratory§experiments were also conducted to establish if§significant differences in forgiveness arise after§the delivery of an apology. Taken together, the§results give a measured view of the usefulness of§intergroup apologies in promoting intergroup§forgiveness.
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