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Poštovani korisnici, zbog državnog praznika korisnička podrška danas nije dostupna. Na vaše zahtjeve odgovorit ćemo sljedeći radni dan. Hvala vam na razumijevanju.

You're the Supervisor Now

Name: You're the Supervisor Now
Brand: Independently published
SKU: 53421448
Price: 17.49 EUR
Availability: InStock
Author: Andrew Stinson
ISBN: 9798190123395

Practical Scripts, Documentation Tools, and No-Drama Strategies for Managing Hourly Employees, Performance, Conflict, and Burnout

Andrew Stinson

Jezik

Engleski

Knjiga Meki uvez

Libristo kod: 53421448

Nakladnici Independently published, kolovoz 2026

You're good at the work. Now you have to manage the people doing it.No one tells new supervisors how... Cijeli opis

Libristo kod: 53421448

42 b

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17.49 €

Vanjske zalihe Šaljemo za 14-21 dana

Do 30 dana za povrat

You're good at the work. Now you have to manage the people doing it.

No one tells new supervisors how quickly the job changes. One week you're solving problems beside the team. The next, you're expected to correct former coworkers, handle lateness and conflict, document performance, respond to defensiveness, and know when coaching must become formal.

You're the Supervisor Now is a practical, no-drama field guide that gives new and frontline supervisors language they can actually use.

Inside, you'll learn how to:

start difficult conversations without sounding cold, vague, or rehearsed;

verify facts before a conversation becomes a verdict;

address attendance, performance, conflict, refusal, and fairness;

respond when an employee becomes angry, defensive, or emotional;

document clearly without writing a courtroom drama;

recognize when to stop coaching and involve HR or senior management; and

use 15 reusable tools before the next awkward conversation.

Built around realistic workplace situations, ready-to-adapt scripts, and a repeatable field method, this is not abstract leadership theory. It is a working guide for the conversation before your next shift.

For team leads, foremen, shift supervisors, operations supervisors, retail and hospitality managers, service managers, warehouse and production leaders, and anyone promoted because they knew the work-but had not yet been shown how to manage the people.

You don't need to become colder. You need to become clearer.

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Informacije o knjizi

Puni naziv You're the Supervisor Now

Autor Andrew Stinson

Jezik

Engleski

Uvez Knjiga - Meki uvez

Datum izdanja 2026

Broj stranica 226

EAN 9798190123395

Libristo kod 53421448

Nakladnici Independently published

Težina 310

Dimenzije 152 x 229 x 13

Kategorija

Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management of specific areas > Personnel & human resources management

Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management: leadership & motivation