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Be Our Guest (10th Anniversary Updated Edition)

Perfecting the Art of Customer Service

Jezik EngleskiEngleski
Knjiga Tvrdi uvez
Knjiga Be Our Guest (10th Anniversary Updated Edition) Ted Kinni
Libristo kod: 04415243
Nakladnici Disney Book Publishing Inc., prosinac 2011
Disney Institute, which specializes in helping professionals see new possibilities through concepts... Cijeli opis
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Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. "Be Our Guest" highlights the key processes and best practices that have made Disney a trusted and revered brand around the world for more than 85 years. 224 pp.

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Informacije o knjizi

Puni naziv Be Our Guest (10th Anniversary Updated Edition)
Autor Ted Kinni
Jezik Engleski
Uvez Knjiga - Tvrdi uvez
Datum izdanja 2011
Broj stranica 208
EAN 9781423145844
ISBN 1423145844
Libristo kod 04415243
Nakladnici Disney Book Publishing Inc.
Težina 450
Dimenzije 169 x 231 x 21

Kategorija

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
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