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Knjige na engleskom > Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management: leadership & motivation > New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Name: New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Brand: McGraw-Hill Education - Europe
SKU: 04011888
Price: 25.7 EUR
Availability: InStock

Joseph Michelli

Jezik

Engleski

Knjiga Tvrdi uvez

Libristo kod: 04011888

Nakladnici McGraw-Hill Education - Europe, srpanj 2008

The Ritz-Carlton Hotel Company has set the gold standard for delivering the highest level of custome... Cijeli opis

Libristo kod: 04011888

63 b

25.70 €

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The Ritz-Carlton Hotel Company has set the gold standard for delivering the highest level of customer experience. Having had access to the company, Michelli presents the 5 key principles behind their success and innovations for which they are famous.