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Customer Experience

Jezik EngleskiEngleski
Knjiga Meki uvez
Knjiga Customer Experience JAMES SELIGMAN
Libristo kod: 38398097
Nakladnici James Seligman, kolovoz 2021
A book that provides the theory and practice of Customer Experience or CEM. The content explains to... Cijeli opis
? points 49 b
20.35 €
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A book that provides the theory and practice of Customer Experience or CEM. The content explains to the reader the importance of customer loyalty and lifetime value and its bottom-line impact.

Practical examples are included on building the customer experience journey and going beyond expectations, building a strong relationship between the seller and the buyer. 

 

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Informacije o knjizi

Puni naziv Customer Experience
Autor JAMES SELIGMAN
Jezik Engleski
Uvez Knjiga - Meki uvez
Datum izdanja 2021
Broj stranica 480
EAN 9798201280406
Libristo kod 38398097
Nakladnici James Seligman
Težina 549
Dimenzije 140 x 216 x 25

Kategorija

Economics, Finance, Business & Management > Business & Management > Sales & marketing
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