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Customer Rules

Jezik EngleskiEngleski
Knjiga Tvrdi uvez
Knjiga Customer Rules Lee Cockerell
Libristo kod: 01260837
Nakladnici Random House, travanj 2013
The former executive vice president of Walt Disney World shares indispensable rules for serving cust... Cijeli opis
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The former executive vice president of Walt Disney World shares indispensable rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus years in the hospitality industry.

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Informacije o knjizi

Puni naziv Customer Rules
Autor Lee Cockerell
Jezik Engleski
Uvez Knjiga - Tvrdi uvez
Datum izdanja 2013
Broj stranica 208
EAN 9780770435608
ISBN 0770435602
Libristo kod 01260837
Nakladnici Random House
Težina 286
Dimenzije 127 x 191 x 21

Kategorija

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
Economics, Finance, Business & Management > Business & Management > Management & management techniques
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