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This is Service Design Doing

Jezik EngleskiEngleski
Knjiga Meki uvez
Knjiga This is Service Design Doing Adam Lawrence
Libristo kod: 02809213
Nakladnici O'Reilly Media, siječanj 2018
How can you establish a customer-centric culture in an organization? This is the first comprehensive... Cijeli opis
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How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.

Informacije o knjizi

Puni naziv This is Service Design Doing
Autor Adam Lawrence, Jakob Schneider, Marc Stinkdorn, Markus Edgar Hormess
Jezik Engleski
Uvez Knjiga - Meki uvez
Datum izdanja 2018
Broj stranica 500
EAN 9781491927182
ISBN 9781491927182
Libristo kod 02809213
Nakladnici O'Reilly Media
Težina 860
Dimenzije 187 x 233 x 24

Kategorija

Computing & Information Technology > Computer science > Human–computer interaction > User interface design & usability
Computing & Information Technology > Computer programming / software engineering > Web programming
Reference, Information & Interdisciplinary subjects > Encyclopaedias & reference works > Reference works
The Arts > Industrial / commercial art & design
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