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Hug Your Haters

How to Embrace Complaints and Keep Your Customers

Jezik EngleskiEngleski
Knjiga Tvrdi uvez
Knjiga Hug Your Haters Jay Baer
Libristo kod: 11041923
Nakladnici Penguin Books, ožujak 2016
Haters are not your problem. . . . Ignoring them is. Eighty percent of companies say they deliver ou...
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21.39 €
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Haters are not your problem. . . . Ignoring them is. Eighty percent of companies say they deliver out-standing customer service, but only 8 percent of their customers agree. This book will help you close that gap by reconfiguring your custom

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Informacije o knjizi

Puni naziv Hug Your Haters
Autor Jay Baer
Jezik Engleski
Uvez Knjiga - Tvrdi uvez
Datum izdanja 2016
Broj stranica 240
EAN 9781101980675
ISBN 1101980672
Libristo kod 11041923
Nakladnici Penguin Books
Težina 424
Dimenzije 237 x 163 x 27

Kategorija

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
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