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The Effortless Experience

Conquering the New Battleground for Customer Loyalty

Jezik EngleskiEngleski
Knjiga Tvrdi uvez
Knjiga The Effortless Experience Matthew Dixon
Libristo kod: 11118154
Nakladnici Portfolio, rujan 2013
Everyone knows that the best way to create customer loyalty is with service so good, so over the top...
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Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong? In their acclaimed bestseller The Challenger Sale, Matt

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Informacije o knjizi

Puni naziv The Effortless Experience
Autor Matthew Dixon, Nick Toman, Rick Delisi
Jezik Engleski
Uvez Knjiga - Tvrdi uvez
Datum izdanja 2013
Broj stranica 237
EAN 9781591845812
ISBN 1591845815
Libristo kod 11118154
Nakladnici Portfolio
Težina 430
Dimenzije 152 x 229 x 25

Kategorija

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
Economics, Finance, Business & Management > Economics > Behavioural economics
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